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Insite & SolutionsInSite & Solutions

October 2003 the first issue of InSite & Solutions, InSite's monthly newsletter.

Each month we'll focus on providing useful strategies for meeting challenges at work AND at home. We'll provide tips on dealing with time management, work-life balance, stress, difficult personal and professional relationships, communication, and more! If there's something you'd like us to cover, please send in your questions, ideas and comments.

This month's issue is devoted to looking at how we each manage...or mismanage our time. Be sure to check out our Personalized Time Mastery Program under "Don't Stress...Assess!!".

Our "Labor Pain" section answers the questions you've e-mailed us about work-related challenges. Just click on the title(s) of any article that interests you, and.....Enjoy!

In this issue:


Are you feeling stressed out because it seems like you just don't have enough time to get it all done? Things keep piling up at work and at home? Are you tired of rushing through projects? Is your struggle with time starting to impact the quality of your work? YOU DON'T HAVE TO LIVE LIKE THAT ANYMORE!

Don't stress... ASSESS your current time management strategies and then take action! Check out our Time Mastery Profile. The Time Mastery Profile is an easy to use self assessment to help you to identify your time management strengths and limitations. The Time Mastery Profile enables you to enhance the quality of your work with less stress and gain a sense of personal satisfaction and accomplishment as you achieve more with your time.

New! UNTIL 12/03/03 , InSite will be offering a "DON'T STRESS... ASSESS!!" Personal Time Mastery Program! Register and take the assessment online by 12/03/03, and along with the assessment you'll receive:

  • A Complete Personalized Report detailing the results of your assessment in 12 categories of time management,
  • A Personalized Action Plan, and
  • A One-on-One Telephone Coaching Session designed to help you get started on your new time management techniques.

Cost: $49.99

To register,
click on the registration link below. If you think your company might be interested in a training session designed to improve everyone's time management skills in the office, feel free to contact us at 704.814.6784 for a complimentary evaluation of your organization's training needs.


Short on Time?? Create a spending plan!

Notice I use the term "spending plan" and not budget. In this case, we're talking about what you can choose to DO with your time vs. what you CAN'T DO because you don't have guessed it... ENOUGH TIME…!

Time issues are really about control. How well are you controlling your time? What's your plan? We've all heard a million times that time is precious...once its's gone!! What you do with your time is a reflection of what you value. As we move through our lives time can be used to measure our success. When you look back on your life, how do you want to have spent your time? What will the choices you made say about you? If you're not comfortable with the answers to these questions, think about setting up a spending plan for your time. With money we PLAN how we'll spend, invest, save, or donate it. Why not do the same with our time?!? Don't wait until the New Year to make some positive changes in your life. Start now!

1)  SAVE: Where and how would you like to save time?
What things can you eliminate from your schedule that will free up some of your time?

2)  INVEST: How can you use your time in a way that will be enriching personally and/or professionally?

3)  DONATE: Where can you use your time to enrich the lives of others?

4)  SPEND: How can you spend a portion of your time everyday on activities that reflect what truly matters to you?

Once you've answered these questions, figure out how much time you want to spend in each area, and you're done!


Have you heard of the 4D Strategy for Time Management…check out the synopsis from Jack Canfields book, “The Power of Focus”. (article)  This system, found in Jack Canfield's book, The Power of Focus, will work well if you've already mastered several of the basic time management techniques such as: delegation, scheduling, planning etc.

First of all check out your to-do's. Ask yourself, "Are all these things really important?" "Why do I have to do them?" Then if there are no compelling answers..consider dumping it. So often we take on tasks that all about "should". I SHOULD do this..or I SHOULD do that. Most shoulds are items imposed by the outside world. They don't at all reflect personal or professional values. In that case, DUMP the shoulds and anything else remotely like it.

Sure there are things that need to get done, but you aren't necessarily the person to do them. Evaluate whether completing this particular task is the best and most efficient use of your time. Think about who else could take it over. Have a team of folks that you'll ask to take over tasks. Know who the go-to person is for a variety of tasks you wish to complete or results you want to achieve. Think about who you know that is a natural for handling details, people, tight timelines etc. Nurture those relationships and be ready and willing to completely delegate to them at the appropriate times. Create a "check-in" day and time and then leave them to get the task done!

Not everything is URGENT! Figure out what must be done based upon your work and personal goals. Choose a specific date and time to handle deferred items.

Certain important items and tasks may require your immediate attention. Move forward on those pressing items. If you like, reward yourself for handling matters promptly instead of procrastinating.

is devoted to addressing your work-related challenges. Readers asked:


QuestionQUESTION:  "I am ready to leave my current job but it happens to be right during the office's busiest project.
What can I do to avoid burning bridges?"

ANSWER: Burning bridges should be avoided at all costs. Yet, you need to weigh your career advancement against the impact your resignation will have on your current employer. Here's the bottom line. Employers respond in a variety of ways when someone resigns. Some understand that employees are going to seek better opportunities. However, you can do some things to take any potential sting out of the situation. Begin by making the transition as smooth as possible. Leave your files in good order. If a replacement hasn't yet been hired leave information about where things are kept, next steps and contacts with someone in the office. Its probably a good idea to draft a memo that contains this information as well.

Offer, if possible, to be available in person, by phone or e-mail to whomever takes over your position. For example say, " I made sure that "xyz" is handled so that things will go smoothly when I'm gone" etc. Your employer and co-workers will most likely appreciate your efforts.


QuestionQUESTION: I have a director who seems to lack backbone or any leadership skills.
In addition she doesn't seem to be able or willing to think out of the box. What do I need to do to help her get with the program?!

ANSWER: I know this can be frustrating. We do a lot of work with individuals and organizations in helping their employees succeed in their position and within the company. Among other strategies, we frequently recommend using the DiSC Classic, a behavioral evaluation tool.

DiSC stands for the four behavioral types: Dominance, Influencing, Steadiness and Conscientiousness. Of the four types, there is a style that thrives on taking charge, isn't afraid of conflict and is very results oriented. On the other hand, there is another style that is a lot more focused on working within existing structures (NOT thinking outside the box), and PREFERS to be part of a team instead of assuming leadership role. DiSC helps both the staff and employer gain insight into how people work, respond to stress, lead, communicate and more.

Now does that mean that the "work within the system" style just described CAN'T lead? No, but it does mean that this person will most likely exert her leadership in way that is consistent with her behavioral style. Consider having this person take a DiSC profile to determine her behavioral type. Find out how she defines leadership and how she has exercised leadership in the past. Think about what skills, behavior and personality will be best suited in her position. If you believe she is up for the task set up some clear objectives and coach her as she works to attain them.

Thanks for your questions and please keep on sending them to, we'll be sure to answer a few every month!

Click on the link for more info on the DiSC Classic Profile. You will need to have Adobe Acrobat Reader installed on your computer in order to read the brochure online. If you don't have it installed, you can download it for free from the Adobe website.  Get Adobe Reader

This month, let me leave you with this thought:

"We make a living by what we get, but we make a life by what we give."
Henry Bucher.

Warm Regards,

Jatrine Bentsi-Enchill

voice: 704 814-6784

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